Terms of Service
Last updated: 16 December 2025
Fallen Oak Frames respects your privacy. This policy outlines how we collect, use and protect your personal data.
1. What We Collect
We may collect the following information when you fill out a contact form or get in touch:
Name
Email address
Phone number
Any other details you choose to provide
2. How We Use Your Information
We use the information you give us to:
Respond to enquiries
Communicate with you about your project
Maintain internal records
We will never sell or share your information with third parties for marketing purposes.
3. How We Store Your Data
Your data is stored securely and only accessed by authorised team members. We retain personal data only for as long as necessary to fulfil the purpose it was collected for.
4. Cookies
Our website may use basic cookies to help us understand how the site is used and improve user experience. You can control cookie settings in your browser.
5. Your Rights
You have the right to:
Request a copy of your personal data
Ask us to correct or delete it
Withdraw consent for future contact
To exercise your rights, please email [insert email address].
6. Contact
If you have any questions about this policy or your data, please contact:
Fallen Oak Frames
Email: info@fallenoakframes.com
Phone: 07547 128 543