Terms of Service

Last updated: 16 December 2025

Fallen Oak Frames respects your privacy. This policy outlines how we collect, use and protect your personal data.

1. What We Collect

We may collect the following information when you fill out a contact form or get in touch:

  • Name

  • Email address

  • Phone number

  • Any other details you choose to provide

2. How We Use Your Information

We use the information you give us to:

  • Respond to enquiries

  • Communicate with you about your project

  • Maintain internal records

We will never sell or share your information with third parties for marketing purposes.

3. How We Store Your Data

Your data is stored securely and only accessed by authorised team members. We retain personal data only for as long as necessary to fulfil the purpose it was collected for.

4. Cookies

Our website may use basic cookies to help us understand how the site is used and improve user experience. You can control cookie settings in your browser.

5. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask us to correct or delete it

  • Withdraw consent for future contact

To exercise your rights, please email [insert email address].

6. Contact

If you have any questions about this policy or your data, please contact:
Fallen Oak Frames
Email: info@fallenoakframes.com
Phone: 07547 128 543